If you expect to arrive outside reception opening hours, please contact the property in advance to obtain the necessary information to pick up the keys.Avoriaz is a car free resort. There are some paying, secure car parks available, both interiorand exterior, at the entrance of the property. Horse sleighs are available to transport guests and their luggage from the car parks to the chalets and apartments. Reservations are recommended for the indoor car parks, but are not required for the outdoor car parks. Please inform Chalet Ardoisiere in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 1000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.