Terms & conditions

Terms and Conditions of Use of the Hotellook information retrieval service, which provides information about services for booking temporary accommodations

02/20/2017

1. General provisions

1.1. These terms and conditions (hereinafter the "Terms and Conditions") govern the use of the Hotellook service for finding information about booking temporary accommodations. The service is owned by Go Travel Un Limited, which was registered as a legal entity under the laws of the Hong Kong Special Administrative Region on 08/18/2011 in accordance with Certificate of Registration No. 1658681, and whose registered office is located at the following address: Room 1504, 15 F, Chinachem Tower, 34 −37 Connaught Road Central, Hong Kong (hereinafter the "Service Owner").

1.2. For the purpose of these Terms and Conditions, the Hotellook service for finding information about booking temporary accommodations (hereinafter the "Service") refers to software that can be accessed on the website at the following address: http://hotellook.com. The User can use the Service to search for information about temporary accommodations that are offered for sale by third parties, including travel agencies, reservation systems, hotels, inns, hostels, guest houses, etc. The Service may facilitate (automate) the process of purchasing (booking) accommodations. Users that have signed up for the newsletter can use the Service to track statistical information about price changes for accommodations and to receive promotional offers from third parties. Users that have registered with Service are able to personalize the functional capabilities of the Service, including the ability to save data and settings about the Service functions that are of interest to them.

1.3. The User expresses his or her full and unconditional agreement that by using the Service or any portions thereof, the User indicates that he or she has read these Terms and Conditions and fully and unconditionally agrees to them. If the User does not accept these Terms and Conditions in their entirety, then the User must refrain from using the Service.

1.4. These Terms and Conditions and all relations connected with the use of the Service shall be subject to the legal jurisdiction of the Special Administrative Region of Hong Kong. Any claims or lawsuits arising out of these Terms and Conditions or the use of the Service must be filed and considered by the court in the jurisdiction where the Service Owner is located.

1.5. If for any reason one or more provisions of these Terms and Conditions shall be declared invalid or void, this does not affect the validity or enforceability of the remaining provisions of the Terms and Conditions.

1.6. The Privacy Policy represents an integral part of these Terms and Conditions (https://hotellook.com/privacy-policy).

2. Use of the Service

2.1. The Service Owner hereby grants the User the non-transferable right to use the Service in all countries of the world for its intended functional purpose as defined in Cl. 1.2. hereof under a simple (non-exclusive) license free of charge.

2.2. The User may only use the Service, including to form and submit queries to search for information about booking temporary accommodations, by means of the graphical user interface that the Service provides. The Service provides the User with a way to learn about third party offers about room prices at facilities of temporary accommodations (hotels, inns, hostels, and so on) in the locations (towns) and on the dates that the User specifies. The Service also provides the User with hyperlinks to the websites of these third-party service providers. In some cases, the Service software provides the User with the ability to submit data that is required to purchase services directly on the Service Owner’s website and to transmit this information to the third party that provides the service in order to complete the booking. Any hyperlinks provided by the Service that direct users to a third party website, product or service, or any information of a commercial or non-commercial nature, including the provision of the functionality described above that allows the User to submit information required for purchasing services and transmitting this information to a third party service provider for the purposes of complete a booking, does not represent an endorsement or recommendation of these products (services, activities or entities) by the Service Owner.

2.3. Services (for booking accommodations) are purchased and paid for on the websites of the third parties that offer them for sale. The User acknowledges and confirms its understanding of the fact that the Service Owner is not in fact the seller of these services, nor does it guarantee or is responsible for the accuracy of the information about third-party services for the booking of temporary accommodations, transferring of money or execution of contracts that are related to the purchase of temporary accommodations and related services, and so on. In the event of disputes with respect to these circumstances, the User undertakes to resolve any problems directly with the parties with which he or she has entered into a relationship for the sale and provision of the respective services and the transfer of funds.

2.4. The User hereby agrees to refrain from the following actions:

  • Interference with the operation of the Service using tools or methods that may compromise its ability to function, including search queries that are submitted to the service outside of the graphical user interface;
  • Use of any software or application that are not authorized by the Service Owner to communicate with the Service;
  • Modification, improvement, translation into other languages, decompiling, disassembly, decoding, emulation, violation of the integrity, or restoration of the original code of the Service or any of its parts;
  • Use of the Service for illegal purposes.

2.5. The Service Owner may at any time in its sole discretion terminate the operation of the Service, change its functionality or prevent the User from using the Service, in which case the User must refrain from using the Service.

2.6. The Service provides the User with the ability to subscribe to the Service newsletter by e-mail. The User agrees that by subscribing to and/or using the corresponding newsletter, he or she consents to the following:

  • Use of the User email address for sending the newsletter and corresponding messages from the Service Owner,
  • Receipt of Service Owner and third party advertising information that is integrated into the newsletter.

Should the User not agree with the terms of this clause, the User must elect not to receive the newsletter by clicking on the appropriate "Unsubscribe" hyperlink provided in each e-mail message.

2.7. The Service provides the User with a way to personalize the Service functionality to suit his or her own needs. The User agrees that by registering (logging into) the Service and using the user account assigned to them by the Service, the User expresses his or her consent to the processing of account data for purposes of operating the Service as defined in Cl. 1.2.

3. Liability

3.1. The Service functionality is provided on an "as is" basis. The Service Owner makes no warranty concerning the error-free and uninterrupted operation of the Service, its individual parts, functions or components. It does not warrant that the Service achieves specific goals and expectations set by the User. It does not guarantee the truthfulness, accuracy, completeness and timeliness of the Service data, nor does it provide any other guarantee not expressly stated in these Terms and Conditions.

3.2. The Service Owner shall not be liable for any direct or indirect consequences of any use of or inability to use the Service (including its data) and/or damage to the user and/or third parties as a result of any use, non-use or inability to use the Service (including its data) or individual components and/or functions, including due to possible errors or failures in the Service functionality.

3.3. The User undertakes to use the Service in accordance with the laws of the country in which he or she is located, and he or she assumes responsibility for violation of the national legal restrictions on the use of the Service.

3.4. The User is solely responsible to third parties for his or her actions related to the use of the Service, including where such actions will lead to the violation of the rights and legitimate interests of third parties, as well as for compliance with the law when using the Service.

3.5. Should any disputes arise, before filing a lawsuit for dispute resolution the User shall be obliged to submit to pretrial resolution measures, including by first sending a letter to the Service Owner’s mailing address as well as an electronic copy to the e-mail address: support@hotellook.com.

4. Service intellectual property rights

4.1. Intellectual property rights, including intellectual property used in the Service, such as text, images, designs, databases, know-how, trademarks, trade names and other means of identification, etc., belong to the Service Owner or are granted to it by license holders.

4.2. Intellectual property described in Cl. 4.1. may only be used in order to take advantage of the functionality offered by the Service. The User agrees that by using the Service they are not granted any rights to the said intellectual property except as expressly provided under the Terms and Conditions.

5. Amendments to the Terms and Conditions

5.1. The Service Owner reserves the right to amend these Terms and Conditions unilaterally at any time and without notice. The User shall be notified about any changes to the terms and conditions of this License on the page: https://hotellook.com/terms-of-use.

5.2. Amendments to the Terms and Conditions come into force on the date of their publication unless otherwise specified in the relevant notice.